How can I start seeing an Optum doctor?
If you want to see an Optum doctor, there are two steps you’ll need to take.
1
Call your health plan. (There should be a phone number on your plan member ID card.) Ask if the plan includes Optum in its network.
2
If you need help, give us a call. You can reach customer service at:
- Toll free: 1-800-956-8000, choose option 3, TTY 711
- Monday through Friday: 8 a.m. to 5 p.m. PT, except holidays
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