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How can I start seeing an Optum doctor? 

If you want to see an Optum doctor, there are two steps you’ll need to take.

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1

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Call your health plan. (There should be a phone number on your plan member ID card.) Ask if the plan includes Optum in its network.

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2

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If the answer is yes, choose an Optum primary care doctor.

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If you need help, give us a call. You can reach customer service at:

  • Toll free: 1-800-956-8000, choose option 3, TTY 711
  • Monday through Friday: 8 a.m. to 5 p.m. PT, except holidays